The Shocking Discovery of a True Culture Change
In 1988, I was hired to facilitate a leadership development series for a group of middle managers. However, instead of providing a set of isolated skills such as planning, time management, conflict resolution, and performance management, I approached the development similar to my projects involving changing the culture of a team. We started with the output of the team, determined the mindset and beliefs of the middle managers to accomplish their outputs and goals, and defined specific behaviors (habits) that would optimize their effectiveness together in achieving those outputs and goals.
Within six months, this group of middle managers was completely Read more