Entries by Mark Samuel

Middle Management: The Secret Agents for Culture Change

How many times have you heard people in an organization say, we can’t change until Senior Management makes the change? And, of course, this means everyone is paralyzed with a good excuse for inaction. The most common belief about culture change is that executives must lead and model the change in order for the rest […]

Why I Didn’t Believe in Culture Change Part 2 of 2

The Shocking Discovery of a True Culture Change In 1988, I was hired to facilitate a leadership development series for a group of middle managers. However, instead of providing a set of isolated skills such as planning, time management, conflict resolution, and performance management, I approached the development similar to my projects involving changing the […]

Why I Didn’t Believe in Culture Change Part 1 of 2

Completing my graduate work in Organization Development back in 1978, I came away with the belief that “true” culture change couldn’t be changed deliberately. While I heard of many organizations that experienced change, most cases reported reverting back to their old culture within a relatively short period of time. And, then it was a mystery […]