Going beyond Management Books to Do the Right Thing

Mark shares the story of a very successful, $1 billion business that has experienced consecutive years of growth since its founding 25 years ago – after the leaders actually had met at a coffee shop for 20 years beforehand to often talk about their individual failures and help one another!  They have organically created the ultimate learning culture, manifested by open dialogue to get everyone aligned and focused for timely decision making, measured risk taking, and ready adoption and adaptation of outside ideas.  These leaders value not taking anything for granted, and thus routinely contribute to needs in their local communities.

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